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How to Finance Human Capital Projects


People are constantly investing. Much more so of their own feelings and emotions that their own money. When people invest of themselves, they prefer their human investment to be returned at some stage. If you are supportive of a friend or peer, you...
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Enterprise Mashups on Stage at CeBIT


Last week the world's largest annual computer expo, the CeBIT conference, was held in Hannover, Germany. While CeBIT still covers the latest physical advances in things like consumer electronics, server hardware, security and access devices, etc,...
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Search experiments, large and small


In my previous post, I described the components of your web search experience and the principles behind creating a great search experience. There are complex algorithms underlying simple features such as spelling correction and the two line snippets...
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Chav-gate


In a recent post on CRM and social networking, I suggested that the growth of forums, blogs, wikiís etc. will mean companies have to pay greater attention to the customer experience, because never before have customers had as much scope to broadcast...
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Strategic Services in Employee Performance Managem


A lot of organisations have tried to implement Employee Performance Managment by buying new software and have failed. One of the most frequent causes is a lack of alignment between organisation strategy and individual performance goals. This applies...
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Crowdsourcing the Terror Response to Mumbai


The disheartening events in Mumbai have saddened me. Most people, whether they align with India on substantiative issues, would agree that terror is not an acceptable route to meeting one's objectives. While this mayhem went on and I tried to keep...
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